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Conferencing

Managed Video Conferencing

Overview

Conduct seamless video conferencing with a global single point of contact that includes help desk, scheduling, and managed network support. We’ll even assist you in selecting the right conferencing tools and devices, and handle your installation and training so you can focus on your meetings and core business as opposed to the technical details.

Key features

  • Ideal for organizations of 100 people or more.
  • Receive the highest Quality of Service (QoS) from the TELUS network’s secure state-of-the-art data centres with redundant infrastructure and power.
  • A dedicated remote support team offers peace of mind and can help minimize business interruptions in the unlikely event of technical challenges.

Managed Solutions

Help desk

TELUS maintains a central help desk that offers remote support and troubleshooting tools that can augment the capabilities of your onsite support staff.

Video endpoints

Wherever you’re conducting video conferences from, TELUS provides endpoint management to make sure everything runs seamlessly. Services include engineering design, procurement, project management, installation, training, warranty, and finance options.

Video conference options

TELUS offers a choice of hosted or on-premise managed video conferencing options, including 24/7 web-scheduled or operator-scheduled conferencing, on-demand conferencing with no reservation required, operator-assisted conferencing, event coordination, meeting recording, and webcasting.

Networks

TELUS IP Networks have been built to ensure redundancy and multiple quality of service levels including real-time IP video traffic and IP voice. Fully managed, TELUS IP Networks deliver the network quality needed for effective video conferences.

Features & Benefits

Choose the plan that fits

Choose from prepaid, monthly fixed rate, or monthly pay-per-use plans. Plus, TELUS offers numerous options for video conference solutions and system packages to suit your business requirements.

Get the quality of service (QoS) you need

The TELUS next-generation network supports video conferencing QoS. All conferencing infrastructure is hosted in TELUS state-of-the-art data centres that offer built in redundancy and security.

Scale with your business

Because TELUS has invested in processes, automation, capacity planning, and current and emerging technology, our managed video conferencing solutions can easily scale as your demand increases.

Support

Service Specific Assistance

Managed Video Conference Service Sales:

1-800-652-3266

Ottawa: CollabSalesOttawa@telus.com

MB; SK: CollabSalesAlta@telus.com

ON: CollabSalesOnt@telus.com

PE; NB; NS; NL: CollabSalesAtlantic@telus.com

Federal Government Managed Video Conference Service Sales: 
1-866-762-3266 or NMSO@telus.com

Managed Video Conference Service Global Single Point of Contact Help Desk (Reservations, Technical Support, Event Management)

USA/Canada:1-800-652-3266

UK Freephone: 1-800-917-5860


International: +1-604-675-1311 or CollaborativeCare@telus.com

Tell us what you think It's in our nature to listen. As TELUS.com/business continues to evolve, we'd love to hear more from you.