Call Centre Success Stories

ATCO Travel
Going further to serve clients with CallCentreAnywhere
Business benefit: As long as they have access to the Web and a telephone, counselors can work anywhere and appear to clients as if they’re in the office

Canhaul.com
Online service starts trucking with CallCentreAnywhere
Business benefit: Canhaul.com has a leading-edge call centre solution, without any capital expenditure

Meridian Credit Union
Newly merged credit union must combine two corporate cultures and provide outstanding service to more than 180,000 members. Rather than invest in new contact centre and infrastructure, the credit union chooses CallCentreAnywhere from TELUS.
Business benefit: Integrated CRM and CTI technology ensure excellent customer service. Fully hosted solution allows Meridian to concentrate on the details of its merger.

Support Excellence Inc.
Support Excellence Inc. provides better service to its clients and their customers with CallCentreAnywhere™ from TELUS.
Business benefit: Agents have access to more information and have found the new system to be far more reliable and easier to use

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