Government Success Stories
When it decided to outsource its human resources functions, the Government of B.C. wanted a partner rather than a supplier. After an exhaustive Joint Solutioning Process, the Government selected TELUS.
Business benefits: Government executives are free to focus on strategic issues. Working together at a TELUS Centre of Excellence in Victoria, the Government and TELUS develop innovative HR solutions that can be marketed to other organizations
The Government of B.C. outsourced a number of technology services, including management of its MVS mainframe processing. Contract awarded to a unique partnership between IBM Canada and TELUS.
Business benefits: Over 50% of costs driven out of the environment. Government has access to the thought leadership of IBM and the day-to-day presence and management expertise of TELUS.
Government agency employees spent considerable time and money travelling to meetings. Agency worked with TELUS to assess video conferencing as a possible solution. It found that meetings could be accomplished with dramatically reduced cost, complexity and stress.
Business benefit: Travel costs dramatically reduced, while executives report a better quality of life and more time available with family.
Region chooses TELUS to equip new 300,000 square foot administrative facility with audio and video equipment, as well as audio and video conferencing facilities in some of the rooms.
Business benefits: Council meetings can be broadcast live. Set-up time in meeting rooms is minimal and there is no longer any need for departments to borrow equipment for presentations.
High speed wireless connections keep Police informed
Business benefits: Information is transferred directly to laptops in police vehicles, dramatically reducing the need for dispatchers to repeat any messages
A mudslide brought emergency crews quickly to the scene. However, sloping terrain blocked cellular signals and lack of interoperability between systems restricted communications. TELUS provided Mike Direct Connect phones for on the ground communication and a Cellular on Wheels (COW) truck to “bend” a cellular signal into the valley.
Business benefits: Different emergency crews could communicate “off net”, even before cellular coverage available. When the COW unit arrived, communications were established with homeowners and outside agencies.
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