Using the phone when Busy Call Return is activated

When you are using Busy Call Return, you can still receive and place other calls because a distinctive ring (short, short, long) will let you know when the busy number is available. However, the notification ring can only be heard when you are not on the phone.

Call Waiting calls and Call Return

Call Return (*69) can be used to find out the number of the last Call Waiting call when your first call is too important to be interrupted.

Busy Call Return works with most numbers except…

It will not work with numbers beginning with 280, university registration lines, some cellular numbers and very busy commercial lines.

Fax machines, modems, auto-dialers & Busy Call Return

Some of these devices do not recognize the Busy Call Return recording. You may choose to disable the prompt as follows:

To turn off for one call: Press * 03
To turn off for all calls: Press *02
To reinstate the prompt: Press *04 or *02 (depending upon your location)