Industry solutions
Mobile Customer Self Service™
Extend key services to customers’ mobile devices
Having a mobile device means the convenience of getting things done on the go. TELUS Mobile Customer Self Service enables you to offer customers secure access to their personal accounts, transactions, payments and support – all from their mobile devices. It’s a strategic way to improve your competitive advantage by enabling greater convenience, simplicity and security for everyday and in-demand banking services.
- Enable access through all modes of mobile communication – messaging, mobile Web and client applications
- Target and deliver marketing messages directly to the mobile device
- Alleviate pressure on IVR and contact centre systems by providing self-serve capabilities on mobile devices
- Provide service on any mobile phone regardless of carrier, manufacturer, operating system or platform
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TELUS Mobile Customer Self Service
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See our press release
TELUS launches new wireless tool for Canadian financial institutions that lets their customers bank on the fly.