Medium & Large Business

Enterprise-class Exchange Experience for Small Business

TELUS® Mobile Hosted Exchange provides enterprise-class connectivity and collaboration for small and medium-size businesses. With this solution, your business gains all the functionality of Microsoft Exchange® and Outlook Web Access® so you can:

• Establish a corporate email presence.
• Quickly and easily schedule meetings company-wide and keep track of employee tasks on the go.
• Wirelessly share e-mail, contacts and calendars even while away from the office.
• Synchronize your e-mail and calendar to mobile devices via Microsoft Activesync® or via hosted BlackBerry® Enterprise Server (BES).

Enterprise-class Support and Security

As an enterprise-class service hosted by TELUS, you have the assurance that all service, support and leading-edge security are provided by TELUS.  Gain peace of mind and hassle-free management with:

• World-class security:  Cisco corporate anti-spam, Microsoft Antigen® anti-virus protection, updated automatically.
• Hosted in TELUS’ Canadian data center.
• Fully managed set-up and ongoing support are provided by TELUS experts with 99.9% service uptime.  24/7 for business customers.

Small Business Friendly

TELUS Mobile Hosted Exchange is also a cost-effective way to simplify and streamline your IT systems, so you can focus on your core business.  And since this service is hosted by TELUS, you can count on it being small-business friendly, with:

• A single bill and single point of contact for service, set up, upgrades and support.  Conveniently billed to your TELUS Mobility account.
• Economical and predictable monthly fee per user;  fully scalable and flexible to meet your company’s changing needs (just add or subtract subscriptions with no penalty).
• No large upfront IT purchases or additional infrastructure staffing costs required.
• No server software to update, license and maintain.

Choose the plan that's right for your business, or mix and match to best suit the needs of your workforce.

TELUS Mobile Hosted Exchange Basic Plan - $2.50 per month

The Basic Plan provides basic e-mail exchange service for office-bound employees that only need basic e-mail functionality.  It is ideal for temporary or non-mobile employees that use e-mails but rarely schedule meetings and tasks with others.

TELUS Mobile Hosted Exchange Professional Plan -- $14.00 per month

The Professional Plan provides all the functionality of Microsoft Exchange® plus the ability to synchronize Outlook Web Access with both desktop email clients and your mobile device.  It is ideal both for mobile workers using Windows Mobile devices or office employees who need to schedule meetings, manage tasks and access corporate address lists.

TELUS Mobile Hosted Exchange Professional Blackberry Plan -- $24.00 per month

The Professional Blackberry Plan includes all the features of the MHE Professional Plan, plus wireless synchronization to your BlackBerry device via a TELUS-hosted BlackBerry Enterprise Server.

Service Details

Download this brochure to compare plans 

TELUS® has implemented one of the largest unified communications infrastructures in Canada through strong collaboration with Microsoft® and Cisco® Corporation.

Hosting Facilities

TELUS operates its own hosting facilities across Canada. The Intelligent Data Centers (IDC) are rated as “Class A” Data Centers and are designed, installed and maintained by TELUS hosting solution experts, providing a superior environment for networks and staff. Learn more about TELUS Internet Data Centers

Infrastructure and maintenance

Our standard maintenance plan ensures service availability by dividing maintenance into a list of critical tasks, which are performed daily, weekly and monthly.

Change management process/systems follow ITIL Hosting standards. We receive patches and new software directly from Microsoft.   Critical security patches are applied immediately, and non-critical patches follow the same process as service packs. Both patches and services packs are applied during regular maintenance periods only.  

Security, storage, backup and privacy standards

TELUS provides backup on the content database, operating system and other data, including mailboxes, public folders, documents and application files. 

Privacy

TELUS protects the privacy of all customer communication in order to prevent any intervention, intrusion or disclosure that is prohibited by law. TELUS respects the confidentiality that is its client property and enforces the security, confidentiality and integrity of this information.  Any personal data collected about a customer or employee is considered confidential and is only disclosed following TELUS policies and in accordance with current laws and regulations.

TELUS Privacy policy is available online

Spam / Antivirus Gateways

TELUS uses Cisco IronPort as the mail hygiene service for Anti-Spam / Anti-Virus.  Cisco IronPort acts as the first-line of defense against viruses using multiple anti-virus engines.  TELUS also uses best-in-class anti-virus applications Microsoft ForeFront and Anti-gen.  IronPort was named the world’s best anti-spam solution in 2007 by InfoWorld magazine. IronPort Anti-Spam stops an industry-best 99 percent of image spam, with the industry's lowest false positive rate.