Industry solutions

 

Who To Call

Looking for help with your phone, features, wireless devices, billing or repairs?

Our Client Care call centre is open from 8 a.m. to 10 p.m. (EST) Monday to Friday and from 9 a.m. to 8 p.m. (EST) Saturdays and Sundays.


You can reach us by calling one of the local numbers listed below or by dialling *611 right from your TELUS Mobility phone:

Toll-free: 1-866-558-2273
Vancouver :604-291-2355
Calgary: 403-387-5825

Toronto : 416-279-2532 

International roaming support line

Our 24/7 support line for clients who are travelling allows you to get support from one of our agents regardless of what time zone you're in.

Dialling from overseas

Outside of Canada or the US
CDMA: International access code-1-514-789-8499
GSM: +1-514-789-8499

Dialling from within Canada

1-866-558-2273

Dialling from within the U.S.

1-866-771-9666

Please call us from another phone so that we can effectively troubleshoot questions or issues for your TELUS phone if required.

For sales inquires:


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Call 1-866-366-0229

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