Industry solutions
IP Premise
Getting Your System Ready for IP
If you prefer to own your equipment and manage your own system, you may need help in making the move to IP. TELUS can provide it. We work with you to evaluate your network and determine what you need to get ready for IP.
- Choose from equipment and services from leading manufacturers
- Use the network and people you’ve already invested in and add the right pieces for IP
Key Features and Benefits
TELUS has relationships with the leading manufacturers in the industry. After evaluating your system, we can recommend the right equipment to accommodate how you want to move to IP and how you’re going to use it.
- Equipment portfolio includes offerings from Avaya, Cisco, Nortel and Siemens
- TELUS personnel are trained and certified by our vendor partners
- Customize your maintenance packages with offerings ranging from depot, 5x8 and 24x7
Avaya Modular Messaging
- Modular Messaging is a powerful IP and standards-based messaging platform designed for single or multi-site enterprises. It offers exceptional scalability and a superior feature package of call answering and messaging capabilities.
- Modular Messaging combines the power of Avaya messaging systems into a single, highly scalable platform that seamlessly integrates with existing Octel systems without any changes to current voice and data infrastructures or the need to re-learn the Telephone User Interface (TUI).
- TELUS makes it easy for existing Octel customers to move from Octel to Avaya Modular Messaging. (Customers receive 50% credit off all migrated mailbox licences when migrating from Octel to Modular Messaging).
- Capacities range from four to 144 ports and up to 50,000 mailboxes and 15,000 hours of storage.
Avaya IP Telephony
- Avaya delivers on the promise of IP by offering a no compromise approach to convergence in terms of reliability and functionality.
- Designed to run on a variety of S8000 Media Servers, Avaya's Communication Manager software provides centralized call control for a resilient, distributed network of media gateways and a wide range of analog, digital, and IP-based communication devices.
- Customers can choose the best S8000 server suited to meet their communication needs from a small office to a large location supporting 12,000 IP endpoints.
Avaya Media Servers make telephony applications an integral part of an enterprise data network infrastructure. These servers, equipped with industry-standard operating systems, distribute call-handling capabilities and more than 525 telephony features across diversified multi-protocol networks
Avaya Contact Centre
- Customers rely on Avaya contact centre solutions to help them find success in today’s increasingly competitive economy. Avaya's contact centre solutions deliver improved call center performance by helping agents handle calls more effectively with the proven and innovative call routing and resource selection capabilities in Avaya Call Center.
- With the introduction of Call Center release 3.1, Avaya continues to offer rich functionality and applications. Now, through simplified software packages, it is easier to price, configure and order Call Center based solutions. Avaya Call Center 3.1 is now available, as an optional overlay to the Avaya Call Center Basic that is included with each and every Avaya Communication Manager telephony solution.
- Avaya Call Center offers are suitable for a wide range of organizations, support up to 5,200 agents and provide a powerful array of features that can be tailored to individual needs.
- TELUS a is a GOLD certified Business Partner with Avaya
TELUS also supports your business with customized Maintenance packages ranging from Depot, 5x8 or 24x7 support - Solutions that fit your needs.
Siemens HiPath 3000
Designed to support 11-100 users, the HiPath 3000 may be the perfect communication platform for your small or growing business. It provides:
- Feature packed options for traditional voice communications including built in voicemail
- Migration to IP as your business requires
- Affordable, practical choices for implementing voice and data applications without compromising features.
The HiPath 4000 solution is a Real‑Time IP system that combines the benefits of IP with the rich features, applications and availability of circuit-switched systems.
- Supports circuit, packet or mixed switching environments
- Provides flexible scalability and distribution options
- Provides outstanding QoS and survivability capabilities
- Provides the reliability beyond traditional 5 nine’s with local survivability options
- Protects investments in workpoints, applications, integration and training
HiPath Xpressions is a scalable unified messaging / unified communication solution, supporting integration with Microsoft Exchange or Lotus Notes.
Packages offer voice only; unified voice, fax and email messaging; and a comprehensive desktop CTI and unified messaging solution.
TELUS also supports your business with customized Maintenance packages ranging from Depot, 5x8 or 24x7 support - Solutions that fit your needs.
Nortel Remote Office 9150
Leveraging the Meridian 1 and SL - 100, Remote Office 9150 is a powerful new option for extending cost-effective, high-quality communications to remote offices. Further cost savings can be achieved through the selection of a packet or circuit-switched network.
Nortel Optivity Telephony Manager (OTM)
Optivity Telephony Manager is a suite of integrated system management applications to configure, control and manage Meridian 1 systems via a PC Windows or Web browser interface.
Nortel Succession CSE 1000
Succession Communication Server for Enterprise 1000 is a next-generation, Internet Protocol (IP) communication server*. It provides all the benefits of a converged network, support for advanced applications and more than 400 world-class telephony features. CSE 1000 delivers a powerful call server and media gateway that supports a variety of e-business and management applications.
Nortel i2004 Internet Telephone
Joining a full range of desktop devices, this fully featured Internet Telephone connects with traditional digital telephones, IP phones, USB phones and PC-based software clients. The Nortel i2004 can be connected to your existing LAN network.
*CSE 1000 applications can be combined with IP terminals such as the i2004 Internet Telephone and i2050 software phone
Nortel Business Communications Manager
Adopt IP at your own pace with the Nortel Business Communications Manager (BCM). BCM provides medium-sized businesses and branch offices with efficient access to and control over voice, fax, e-mail and data communications.
TELUS also supports your business with customized Maintenance packages ranging from Depot, 5x8 or 24x7 support - Solutions that fit your needs.
Cisco IP Telephony
CISCO Unified Communications systems provide your business with the foundation for a new world of converged solutions. You can enable voice and video; content networking; VPN; security; storage networking solutions and IP Contact Centres.
Suitable regardless of your business size - from small offices to the largest enterprise. All Cisco solutions are available as both managed or self-managed. TELUS meets Cisco’s highest standard as a Cisco Gold Certified Partner.
TELUS also supports your business with customized Maintenance packages ranging from Depot, 5x8 or 24x7 support - Solutions that fit your needs.
For information or to order
Call your TELUS Account Executuve
Request a quote or call back