Call Centres
How you deliver service determines how loyal your customers will be. A good experience – they’ll continue the relationship. A bad one – they’ll move on to a competitor. TELUS can help you manage your customer relationships and interactions. Our Contact Centre solutions help you integrate self-service, e-mail and chat into your call centre environment. We also offer managed options at fixed costs so that you can choose the best technology and access experts to maintain and manage it.
CallCentreAnywhere™
Gain access to a wide array of contact centre tools typically available only to larger companies. Our hosted, on demand multi-channel contact centre service lets you provide better service to more customers without increasing costs.
Centrex
Get the best technology to support your communications without the investment. TELUS Centrex Services lets you save time and money on buying and maintaining equipment while providing a quality communications system.
What's right for my business?
Know what you want to achieve, but aren’t sure how to get there? TELUS offers guidance on choosing the right solutions for where you are now and where you want to be in the future.
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Call 1-888-699-0930
Online TELUS Innovation Experience
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Newsletters
Download the June 2008 edition of our newsletter, Contact Connections
(127 KB, PDF)
Archived Issues
Contact Connections March 2008
(126 KB, PDF)
Contact Connections December 2007
(122 KB, PDF)
Contact Connections November 2007
(121 KB, PDF)
Contact Connections June 2007
(124 KB, PDF)
Contact Connections March 2007
(4 MB,PDF)