Industry solutions
Channel Solutions
TELUS Retail Sales Channel Solutions enable online, in-store and phone-based interactions so customers can obtain service when and how they want.
Online
- Frontline Service : Empower agents with a single view of the customer.
- LiveSales : Engage with customers in real time by chat or phone.
- Web & Portal Development: Build your online presence to enhance the customer experience.
Contact Centre
- Contact Centre Solutions & Consulting : Implement the infrastructure, applications and expertise you need to give your customers choice in how they interact with you.
- TELUS International – Global Outsourcing Solutions: Leverage TELUS expertise for key functions including customer care, financial administration and risk management and sales/marketing support.
In-Store
- Digital Signage : Engage customers in a dynamic retail experience with relevant, customizable content.
- Mike® Phones: Connect in-store employees with Push-to-Talk so they can respond to customer inquiries on the spot.
- TELUS Business One™ : Get everything you need to talk, connect and save, with one price, one bill and one support number.
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