Hosting and Managed IT Success Stories
TELUS keeps lines of communication up and risks down.
Business benefit: Over the long term, BackCheck anticipates 20% in IT savings.
When British Columbia rationalized its health system, 43 health regions were consolidated into 6 Health Authorities. Working with TELUS, a Health Private Network Gateway was implemented to securely interconnect the Health Authorities on a high-bandwidth, Quality of Service, IP-Enabled network.
Business benefits: Patients outside major centres can receive specialized care without travelling. Diagnostic images can be shared electronically, reducing duplicate tests, saving money for the health system and minimizing patient discomfort
The expectations of the online investor meant the BMO Investorline needed to replace its outdated platform to remain the leading online brokerage. TELUS worked with BMO to migrate the Web site to the new platform and continues to provide expertise and support.
Business Benefits: An immediate improvement to the customer online experience combined with the flexibility to add new features and functions quickly and easily.
Sales and marketing firm chooses TELUS to host their Web site and provide phone and Internet Fax services.
Business benefit: “100% reliability” allows firm to generate and manage leads for its customers, knowing technical support is available whenever needed.
When two BC-based credit unions merged, the focus was on member retention. This meant migrating from both original unions’ legacy systems onto a new, common banking platform. TELUS facilitated the migration,hosts the system and provides ongoing management and support
Business benefit: All members have real time access to their accounts online and by phone, while Envision’s own resources are free to concentrate on value-added strategic IT projects.
When it decided to outsource its human resources functions, the Government of B.C. wanted a partner rather than a supplier. After an exhaustive Joint Solutioning Process, the Government selected TELUS.
Business benefits: Government executives are free to focus on strategic issues. Working together at a TELUS Centre of Excellence in Victoria, the Government and TELUS develop innovative HR solutions that can be marketed to other organizations.
The Government of B.C. outsourced a number of technology services, including management of its MVS mainframe processing. Contract awarded to a unique partnership between IBM Canada and TELUS.
Business benefits: Over 50% of costs driven out of the environment. Government has access to the thought leadership of IBM and the day-to-day presence and management expertise of TELUS.
When upgrading its human resources technology and PeopleSoft application, Hamilton Health Sciences (HHS) decided to market its expertise and infrastructure to other organizations. Of 6 respondents to its RFP, only TELUS met all criteria and had experience with healthcare human resources.
Business benefits: Fixed HR costs for the next 15 years. TELUS brings best practices and analysis, freeing HHS executives to strategize. TELUS Centre of Excellence in Hamilton allows HHS and TELUS to develop innovative new HR practices that can be marketed to other organizations.
Company specializing in public health technology is able to operate from small town in BC because TELUS hosts all its customer data. HealthSpace manages its servers in the TELUS Internet Data Centre and access its data via TELUS Managed high speed Internet service.
Business benefit: Customers have high speed access to mission-critical applications, while the company has high speed access to customer data. Security and availability are assured.
The world’s leading insurance market opens a Canadian office with just a President and Vice-President. TELUS provides staffing and complete human resources and technology infrastructure solutions.
Business benefit: Lloyd’s is able to serve underwriters and brokers in Canada through a single point of contact and easy-to-access Web portal.
When three school boards partnered to implement a centralized student management system, their application provider recommended a TELUS hosting solution rather than building their own data centre.
BUSINESS BENEFIT: Teachers can access and update data about more than 40,000 students, from anywhere. Costs are dramatically lower, while TELUS 24x7 monitoring and management ensures the solution will always be available.
Customers looking for machining shops in North America start searching on the Web. TELUS Shared Hosting enables Machine-O-Matic to showcase the value it provides, quickly update its offers, feature customer success stories and easily make changes themselves.
Business benefit: The company attracts business from customers as far away as the US, including a new $60,000 account.
A customized Disaster Recovery Solution from TELUS enables Prospera to branch out into virtual banking.
TIMO cuts down on IT resources and costs
TELUS provides cost effective IT management.
Business benefit: WSCU has no need to hire, train or retain their own IT support staff
TELUS helps XM Satellite Radio take to the air ahead of its competition.
Business benefit: Co-managed infrastructure solution ensures availability and security.
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