1. What is the battery life of the Asset Tag used in TELUS Asset Tracker?

   The asset tag has a battery life of 5-days.  A hardwire and extended battery enclosure are available to extend the battery life of the asset tag.  The hardwire enclosure must be connected to a battery with minimum 10.5 V and will continue to power the asset tag as long as the battery is charged.  The extended battery enclosure uses rechargeable batteries and extends the power of the asset tag to 1-month.  

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2. How frequently does TELUS Asset Tracker transmit and can the asset tag transmit from anywhere?

   TELUS Asset Tracker transmits location data to your business every 15 or 30 minutes, depending on whether you subscribed to the $40 or $35 per month plan, respectively.  In addition, TELUS Asset Tracker’s location data can be manually pulled, at any time.  

   TELUS Asset Tracker transmits location data when the asset tag is in the PCS coverage areas across Canada and the asset tag can be tracked while both indoor and outdoor.  See ‘Coverage Maps’ in the Help and Support section for specifics.    

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3. Are the asset tags durable and weather resistant?

   The asset tags are designed to handle both indoor and outdoor environments and are water, dust and weather (heat, cold, humidity) resistant.

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4. When subscribing to TELUS Asset Tracker, what information will my business gain from the software or web application?

   The software or web application has many features for business including: reporting, rules creation with alerts or prompts, geo-fencing or zone creation around designated areas and much more.  A list of some of the features available include:

   1. Google Maps and Microsoft Virtual Earth mapping engines to view assets’ locations, bread crumb trails, history playback and generally to gain full visibility into your operations. 
   2. Reporting, delivered as frequently as you specify and in whichever format you require (PDF, Excel, Excel (Raw), HTML, RTF, text) including, for each asset: 
      1. 1. Distance Travelled
         2. Geo-fence
         3. Location
         4. Summary
   3. Customized geographic zones (geo-fences) creation and editing for the purpose of monitoring asset entry and exits into and out of designated area. 
   4. Ability to create rules within the application with alerts indicating non compliance. 

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5. What are some key differentiators to subscribing to TELUS Tracking and Dispatch Solutions?

   TELUS Tracking and Dispatch Solutions offer its customers 3 key differentiators to many of the competitive solutions available today. 

   First, all four solutions including asset, vehicle and resource tracking and resource tracking with dispatch all utilize the same software or web application.  This gives a business the ability to view all their assets, mobile workers and vehicles and to dispatch – all from the same interface.  In addition, for a business using a single solution if there becomes a need to upgrade solutions or simply shift from one to another, the application remains the same so from the head-office’s computer screen the interface, reporting, etc… is unchanged. 

   Second, the software or web application is intuitive and easy to navigate and to use.  All members of your business will be quickly able to navigate through the maps and reports while pulling relevant data and information.   

   Third, by offering handset tracking and handset tracking with dispatch across both Mike and PCS networks, in most cases your business will only need to add the TELUS Resource Tracker or TELUS Track and Dispatch solution to your current TELUS handset/Smartphones.  In most cases, no new device or plan is required.        

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