Access all your support information for your Audio Conference from this one convenient location.

 

Support Documents

User Guides (English)

• Audio Conferencing User Guide
• Audio Console User Guide
• Web Conference on Demand User Guide

User Guide (French)

• Guide de l'utilisateur - Audio Conférence

Tips

• Audio Conference Commands
• Audio Conference Tips
• FAQ's 

World Wide Accessibility

Product Flash Presentations

• Audio Conference Overview

• TELUS Active Reporting Training Demo

In Conference Assistance or Trouble Reporting

• Press *0 (star zero) while on your conference to report the issue to a TELUS conference representative.  In most cases the agent can solve the problem while the call is in progress.
• Have the following information ready: 
  • conference number,
  • participant/moderator PIN code, 
  • description of the issue
• If your conference has ended, please call 1-877-944-MEET (6338)
• teleconferencing@telus.com

Contract Rates

• For contract rates and additional product information and assistance please contact:  CSASRsales@telus.com..

Contact Us

• Audio Conference Provisioning, Support and General Enquiries
  • 1-877-944-MEET (6338) / teleconferencing@telus.com
  • TELUS Collaboration Representatives are available to take your call 24x7x365