Industry solutions
Video Conferencing
There is nothing like face-to-face interaction for really productive meetings, but time, distance and budgets don’t always allow you to put all the right people in the same place at the same time. But you can still have the visual interaction that you need for a truly effective board meeting, seminar or sales presentation with videoconferencing. New advances in technology now make it as smooth as watching TV.
- TELUS provides a full range of services, from equipment solutions, to our managed, on-demand TELUS Xpress ® Conferencing services.
- It’s as easy as making a phone call. Simplified control systems allow anyone to set up a point-to-point video conference in seconds.
- Book a free trial with us and see for yourself how videoconferencing has changed.
IP networks offer greater network capacity which means that videoconferencing is more reliable than ever before.
- High Definition Plasma screens provide a clear, sharp picture
- Smaller desktop solutions let you take videoconferencing out of the boardroom
- Portable and wireless technologies have created new opportunities for videoconferencing
TELUS Collaboration Services offers a full range of Videoconferencing services over both IP and ISDN:
- Equipment Solutions: For your desktop, home office, small boardroom, large conference room and even for use in the field. Learn more.
- Videoconferencing Services: Complete installation and maintenance packages are available including design, project management, training, on-going maintenance and extended warranties. Learn more
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TELUS Xpress ® Conferencing Services: Manage costs. Maximize the value of your investment. We will manage Multi-point, Point-to-Point, Room Reservations, Public Room Sourcing and Rentals, Public Room Brokering, Webcasting & Streaming Video and high profile Special Event services, including audioconferencing and Webconferencing. Learn more.
See for yourself how videoconferencing has changed!
Contact us today at 1-800-652-3266.
Backed by TELUS
- Completely integrated solutions from one national supplier with extensive network and applications expertise
- Federal Government of Canada security clearances. TELUS is the only authorized videoconferencing supplier in Canada with CITP membership
- Platinum-certified supplier for both Polycom and TANDBERG
- Successful deployments in all industries
- Superior support through the largest remote diagnostic centre of its kind.
- Canadian company
- Your choice of fully-managed or on-demand services including bridging, reservations, gateway service, and room design, engineering, installation and maintenance
Equipment Solutions
TELUS provides all of the components for a seamless IP or ISDN videoconference solution for any situation: your desktop, home office, small boardroom, large conference room and even in the field.
- High Definition Technology
- Desktop
- Microsoft RoundTable
- Roll About
- Conferencing rooms
- Mobile & High Security Videoconferencing
Backed by TELUS
- Canadian leader* in videoconferencing services
- Complete suite of conferencing services – audio, video, public room, events, Web casting and streaming media; audio-visual equipment sales, engineering, management and maintenance services
- Expertise in IP, ISDN and in seamless integration of our solutions into complex customer networks
- Nationally certified with the leading vendors – Polycom, TANDBERG, Extron, Creston, Barco, Mitsubishi, Samsung, Sony, Polyvision, and more. We can help you choose the right equipment for your situation and obtain it at a very competitive price
- Successes and experience in all vertical markets
- Consulting services to support room design and to ensure effective communications solutions across Canada
- Products & services available either fully managed or on-demand
*according to the Wainhouse 2006 Segment Report on the North American Collaboration Services Market
Polycom Equipment Samples TANDBERG Equipment Samples
High Definition Technology
High Definition technology for videoconferencing has been launched by major videoconferencing manufacturers. HD offers the sharpest visual and audio presentation possible.
However, like HD television, you will need more than a HD monitor to experience the benefits of HD technology. Your network must be configured for High Definition technology and your existing equipment may need to be upgraded or replaced.
TELUS has the expertise to assess your current configuration and future requirements to ensure that you get the solution that best fits your needs.
Desktop
Share presentations, data, pictures and videos by converting your existing desktop computer into a videoconferencing unit.
Add a set-top camera and codec unit and software to transmit images and sound across a variety of networks.
Or purchase a fully-integrated videoconferencing desktop system with a widescreen LCD monitor that also operates as your PC monitor.
Key Features and Benefits
- State-of-the-art video compression technology for clear images
- Superior audio with stereo speakers and microphones
- Conserve desk space by using an LCD screen that also operates as your PC monitor
Microsoft RoundTable
Microsoft RoundTable is an advanced collaboration and conferencing device that delivers an engaging, immersive meeting experience with Microsoft Office Communications Server 2007 or Microsoft Office Live Meeting 2007. Microsoft RoundTable extends meeting environments across multiple locations, giving remote participants a 360-degree view of the conference room, enhanced audio, and video that tracks the flow of conversation.
Microsoft RoundTable enables companies to:
- Fully engage remote participants in meetings by enabling them to immediately see who is in the conference room and who is currently speaking
- Make remote collaboration easy and affordable
- Transform meeting content into reusable corporate assets
Enhance your RoundTable experience with the deployment of additional displays strategically positioned in your conference room. TELUS will provide you with recommended solutions that can be integrated with your RoundTable to give all participants a truly engaging and immersive meeting experience.
Combine Microsoft Roundtable with Microsoft Office Live Meeting from TELUS to create a collaborative environment that will help you increase productivity within your organization.
Request a customer representative to contact you.
Roll About
Use the power of videoconferencing when and where you need it with a Roll About videoconferencing unit. Set up a videoconference meeting in any available room with network connections.
Key Features and Benefits
- Clear, sharp images and control
- Superior sound and noise reduction
- Share presentations, pictures, movies and audio clips during your meeting
- Easy to use with a customizable user interface
- Also available in High Definition
Conferencing Rooms
Turn your conference room into a global meeting room with videoconferencing equipment. Meet live with anyone from around the world. It’s a global meeting place.
Key Features and Benefits
- Most advanced video technology for smooth, natural, sharp images
- Voice tracking camera available for the most natural visual presentation
- Share presentations, pictures, movies and audio clips during your meeting
- Stereo sound delivers clear natural audio communication even when many people are speaking
- Slim and sleek for efficient installation
High Definition technology is here today
Critical to responding to any emergency is the ability to quickly diagnose the situation and to put a plan in place. In some instances, the experts are not available on-site leaving the team on the ground significantly disadvantaged.
TELUS Tactical Video Responder products are ideal for use in emergency situations. Security, military, police, firefighters and paramedics would all find the solutions especially useful in-field.
Key Features and Benefits:
All purpose design: Built in wide-screen display unit, colour camera, speakers and microphone. VGA input and output connectivity to attach external displays and laptops
- Rugged unit: the videoconferencing equipment is housed in a heavy duty-water tight case
- Lightweight, portable: The units weigh about 11.5kg and are on wheels with a pull handle for ease of movement. Meets most airline standards for carry-on luggage
- Flexible functionality: VGA input connectivity for sharing of laptop content and adjustable bandwidth for video and data content when one is more important than the other
- Easy to use: Graphical user interface simplifies user training of the unit. User interface can be customized to meet specific needs
- High quality audio and visual communication: Most natural, smooth continuous video communications experience possible. Audio is corrected from any system seamlessly
- Secure Access with embedded software encryption. Ability to create meeting passwords so that only authorized participants have access to meetings.
- TELUS is a Platinum Certified Partner for two of the leaders in this market: Polycom Mobile Responder ™ and TANDBERG Tactical MXP.
Videoconferencing Services
- Consulting & design
- Installation and Maintenance
- Training
- TELUS care warranty services
The design, installation and maintenance of a video conference system can be complex. That’s why TELUS offers a range of videoconferencing services to ensure that your implementation goes smoothly from start to finish and to support the on-going management of the system.
Simplify the complexity of installing, deploying and managing video conferencing by leveraging best practice services from TELUS.
TELUS offers a full range of videoconferencing services:
Consulting and Design: Each project is unique and has its own challenges. TELUS works closely with each your team to design a fully integrated collaboration facility that fits your unique needs.
Project Management: We take full accountability for the end-to-end solution and for delivery of the video conference session. Our project management and systems engineering teams leverage TELUS' network capabilities to deliver assured quality and reliability backed by the largest remote diagnostic centre of its kind.
Procurement: You get the best equipment, at the best price, when you need it. TELUS is a Platinum-certified partner with both Polycom and TANDBERG.
Installation: For IP or ISDN - the power of TELUS network capabilities allow us to take full accountability for the end-to-end implementation.
Training: “Live” and On-demand.
Help and Reservations Desk: Accessible via 1-800 Call Center or 7x24 Web Portal.
Multi-point Bridge Management: We will schedule and launch calls on your own multi-point hardware in either a TELUS secure co-location, or on your premises.
Multi-point Bridge Hosting: TELUS will provide Dial-Out Multi-point bridging services for either IP or ISDN.
TELUS care warranty services: For videoconferencing systems for IP or ISDN. Multi-year warranty terms are available with options for either next day on-site or parts only replacement
Contract Billing and Reporting: For service validation and planning.
TELUS care warranty services
Multi-year TELUS care warranty terms are available with options for either next business day on-site or parts only replacement.
The level of service varies across different products. To simplify the management and pricing of these options and keep costs as low as possible TELUS has grouped services into three categories:
- Standard products (this includes all items such as projectors, TVs, AV Switches/Matrixes etc..)
- Video end points (this includes all video conferencing codecs)
- Network Systems (this includes all video conferencing bridges)
Key Features and Benefits
- Choose the level of service that you require, next business day on-site or parts only replacement.
- Confidence and piece of mind that your equipment and software will be repaired and upgraded if needed
Features - Backed by TELUS
- Superior support through the largest remote diagnostic centre of its kind
- Extensive network and applications expertise to ensure the development and implementation of the best solution for any situation
- Integrated solutions from one national supplier
- Federal Government of Canada security clearances. Only authorized videoconferencing supplier in Canada with CITP membership
- Platinum-certified supplier with national coverage for both Polycom and TANDBERG. videoconferencing equipment
- Successful deployments in all industries
- Canadian company
- Fully-managed or on-demand services including bridging, reservations, gateway service, and room design, engineering, installation and maintenance
TELUS Xpress® Conferencing Services
Strategically manage costs and maximize value with TELUS Xpress® Conferencing services, the *Canadian leader in the management of:
- Multipoint Video
- Point-to-Point Video
- Room Reservations
- Public Room Sourcing and Rentals
- Public Room Brokering
- Webcasting & Streaming Video
- High profile special event services, including Audioconferencing and Webconferencing
TELUS Xpress® services include:
Reservation and Scheduling Services: 1-800 toll free bridge reservation and scheduling services including multipoint bridging, point to point, room only services and web services.
Public & Private Bridging Services
Public Videoconferencing Room Rentals: Conference room rentals with videoconferencing capabilities in over 4000 locations worldwide.
Videoconferencing Room Brokering: Earn income while your facilities are not in use. TELUS will act as a broker to rent your videoconferencing rooms to third parties.
Special Event Services: TELUS will fully manage your online event with videoconferencing links through to webcasts/streaming video presentations simulcast to reach all of your participants.
For more detailed information, visit our TELUS Xpress pages
Collaborative Services Sales
1-800-652-3266
CollaborativeSales@telus.com
Federal Government Collaborative Services Sales
1-866-762-3266
NMSO@telus.com
Collaborative Services Reservations (TELUS Xpress®)
1-800-652-3266 USA/Canada
0-800-917-5860 UK Freephone
+1-416-251-1075 International
XpressReservations@telus.com
Collaborative Services Technical Support & Parts
1-800-268-7000
CollaborativeCare@telus.com
Unified Communications
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TELUS Awards
TELUS has been awarded a Frost & Sullivan best practice award, recognizing TELUS as the undisputed leader in the Canadian videoconferencing services market.
TELUS buys Fastvibe!
Public Videoconferencing Room Locations
TELUS Global Public Videoconferencing Room Locations
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