Industry solutions
Microsoft® Exchange - Managed by TELUS
The
work is sweet when
everyone's in sync
solution.
View demo >
Do more than email.
Email is about more than just messages. Share information, schedule meetings, manage tasks and more. It’s secure, reliable and expertly managed by TELUS - with no large upfront costs, no servers to maintain and no software to install.
Save time and money with business-class service and tools you can use in and out of the office. It’s an enterprise IT solution at a price you can afford.
Join the more than 30,000 TELUS customers enjoying one of the most secure and reliable services in Canada, since 2000.
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Full details of available plans, detailed features and pricing. |
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| Basic Plan - $2.50 per month* | Professional Plan - $14 per month* |
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* Rates based on a 3 year contract. Prices vary for other terms.
Do more than email |
Expertly managed |
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Bring it all together.
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Hosted in Canada.
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Access Everywhere.
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Proven Reliability.
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Mobile Synchronization.
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High Performance and Fast Access.
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Collaborate Efficiently.
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Antispam/Antivirus.
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*Infoworld 2007 Technology of the year award.
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Choose from two simple plans - each with unique features. Both are based on the Microsoft Exchange 2007 platform. |
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General Mailbox Features |
Basic
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Professional
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Monthly Price |
$2.50/month |
$14/month |
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Total Mailbox Space per user (pooled) *TELUS will provide a disk space quote for your entire organization |
100Mb |
500Mb |
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Supported Protocols |
POP, IMAP, SMTP |
POP, IMAP, SMTP, RPC over HTTPS |
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Administrative Control Panel |
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Free Advanced AntiSpam and Virus Protection |
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Auto Reply, Alias, Filters |
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Out-of-office notification |
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Maximum attachment size |
20 MB |
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Single or multiple domain name support (e.g. info@yourcompany.com; info@mycompany.ca) |
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Productivity Features |
Basic
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Professional
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Based on Microsoft Exchange 2007 |
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Distribution Lists |
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Personal and Shared Calendar |
Personal only |
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Personal and Shared Contacts |
Personal only |
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Personal and Shared Task Manager |
Personal only |
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Corporate Address Book |
Outlook Web Access only |
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Group Scheduling with Real-Time Availability |
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Free SharePoint 2007 site (per organization) |
25MB |
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Mobility Features |
Basic
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Professional
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Outlook® Web Access (OWA) |
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PUSH ActiveSync for Windows Mobile devices |
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Treo Synchronization |
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BlackBerry Synchronization |
Optional: $10/month |
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Outlook Voice Access (access your mailbox, agenda, contacts using any phoneline) |
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Hosted Exchange Environment |
Basic
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Professional
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Hosted in a TELUS owned and operated Internet Data Center using TELUS internet backbone connectivity |
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Storage Area Network (SAN) – Raid 10 disks |
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Redundant and clustered server infrastructure |
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99.9% infrastructure uptime |
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99.9% application uptime |
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Nightly, daily and monthly backups with 14 month retention |
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Free updates, upgrades |
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Optional Features |
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BlackBerry Synchronization |
$10/month |
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Additional disk space (per 1 gig block) |
$20/month |
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Workspace application based on SharePoint 2007 |
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Instant Messaging, presence, desktop sharing based on Live Communication Server 2005 |
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Email encryption |
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TELUS has implemented one of the largest unified communications infrastructures in Canada through strong collaboration with Microsoft® and Cisco Corporation.
Hosting Facilities
TELUS operates its own hosting facilities across Canada. The Intelligent Data Centers (IDC) are rated as “Class A” Data Centers and are designed, installed and maintained by TELUS hosting solution experts, providing a superior environment for networks and staff.
Learn more about TELUS Internet Data Centers
Infrastructure and maintenance
The servers run on 64-bit architecture with no single point of failure. TELUS uses HP Blade servers with multiple Quad/Dual Core CPUs and up to 32 GB of memory to ensure fast and reliable access to the information.
Our standard maintenance plan ensures service availability by dividing maintenance into a list of critical tasks, which are performed daily, weekly and monthly.
Change management process/systems follow ITIL Hosting standards. We receive patches and new software directly from Microsoft. Critical security patches are applied immediately, and non-critical patches follow the same process as service packs. Both patches and services packs are applied during regular maintenance periods only.
Security, storage, backup and privacy standards
Network design is based on Cisco SAFE architecture, in conjunction with other industry best practices. We take a layered approach to security with multiple security checkpoints that are installed strategically throughout the data access paths. The various layers of defences include border routers, front-end firewalls, ISA arrays, host layers and network segmentation.
TELUS provides backup on the content database, operating system and other data, including mailboxes, public folders, documents and application files.
Privacy
TELUS protects the privacy of all customer communication in order to prevent any intervention, intrusion or disclosure that is prohibited by law. TELUS respects the confidentiality that is its client property and enforces the security, confidentiality and integrity of this information. Any personal data collected about a customer or employee is considered confidential and is only disclosed following TELUS policies and in accordance with current laws and regulations.
TELUS Privacy policy is available online
Spam/Antivirus Gateways
Telus uses Cisco IronPort as the mail hygiene service for Anti-Spam / Anti-Virus. Cisco IronPort acts as the first-line of defense against viruses using multiple anti-virus engines. To meet industry best practices, TELUS also uses a server-based anti-virus application using Microsoft ForeFront.
IronPort was named the world’s best anti-spam solution in 2007 by InfoWorld magazine. IronPort Anti-Spam stops an industry-best 99 percent of image spam, with the industry's lowest false positive rate.
Unified Communications
This TELUS solution is...
Unified Communications News Release
TELUS helps clients access email, contacts and agenda over the phone, and better connect to the office anywhere, anytime. Read the full story link
Online TELUS Innovation Experience
Let TELUS bring real life solutions to your desktop with the TELUS Innovation Experience.
See it now! View now
For information or to order
Call your TELUS account executive
Request a quote or callback or
Call 1-888-699-0930
Help & Support
Download a brochure
Managed Microsoft® Exchange
(43KB,PDF)
Webinar Presentation
View or download the
Your Office to Go
webinar presentation.
(1.4MB, PDF)