Ensure trust in your customer base and expand your e-business and services without fear.

Privacy breaches can have severe impact on your customers, and therefore on your organization whether the breaches were intentional or unintentional. Privacy risks include:

• Operational risks
  • Civil legal actions
  • Criminal legal actions
• Compliance risks
  • Punishment by the government or industry regulator
• Reputation risks
  • Lost business and broken contracts
  • Adverse publicity
  • Breakdown in employee relationships
  • Loss of credibility
  • Market erosion
  • Brand damage

Regulations like the Personal Information Protection and Electronic Documents Act (PIPEDA), Personal Health Information Protection Act (PHIPA), Payment Card Industry (PCI), among others, require organizations to define and implement a security strategy to manage privacy risks. The requirements are very specific, creating a high demand in organizations that need to meet these requirements without abandoning business objectives and deadlines.

TELUS Privacy Consulting enables organizations organizations to assess their current state and issues regarding privacy of employee and customer data and establish a roadmap to comply with Canadian and International regulations. It provides experienced leadership, specialized skill sets, a solid framework, and a phased implementation approach. Its fundamental objective is the alignment of the existing practices with compliance and privacy requirements.

Key Benefits

• TELUS provides a complete program and team equipped with strategic privacy assessment expertise, knowledge of the most current best practices, a clear understanding of compliance requirements and milestone deadlines, and highly effective tactical execution resources
• TELUS provides successful deliverables that achieve client milestones, rather than simply providing resources. TELUS team draws upon all the skillsets contained within a pool of dozens of specialized and experienced information security professionals, tapping a much broader and deep pool of expertise than would be feasible to hire internally