PBX Systems

Is it right for my business?

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Large voice messaging systems, call centre applications and computer telephony integration solutions from Avaya and Nortel Solutions. Let TELUS integrate these individual solutions into a seamless communications platform that grows with your business.

Avaya DEFINITY PBX Solutions

Avaya DEFINITY♦ PBX Solutions offer a cost effective integrated communications solution. They provide telephony, call centre, multimedia messaging, mobility, distributed workforce, and desktop solutions that help today's businesses maintain a competitive edge.

Nortel Meridian 1* PBX Solutions

♦Trademark of Avaya Inc. used under license by TELUS Communications Inc.
*Trademark of Northern Telecom Inc. used under license by TELUS Communications Inc.

Avaya DEFINITY Site Administration (DSA)

A software package that allows customers to make system changes such as moves, adds, or changes right from their desktop via an easy to use graphical user interface on a Windows-compatible PC.

Business Communication System (BCS)

Designed for companies between 80 - 400 telephones with potential to grow, Definity BCS can offer a robust communications solution that is reliable, affordable, and secure. Definity BCS is designed to be easily managed, scalable and flexible so it can accommodate new technologies.

ProLogix

The compact Definity ProLogix Solutions provides small to midsize companies or satellite offices of large enterprises with consistent and advanced applications. Sized and priced for the business requiring 40 to 400 telephones, with a clear growth plan to 25,000 ports. It also provides networking capabilities including IP, ATM, and circuit switched to create a virtual enterprise that is fully scalable. As well as Call centre applications to fit all your call centre requirements.

Ideal for large businesses, Nortel Meridian 1* PBX provides your business with a trusted solution.

  • Option 61C expands up to 2,000 lines
  • Option 81C expands up to 15,000 lines

Features

Configured with a software package customized to your needs - with keycodes, you can quickly and easily expand software Feature Packages and hardware connections.

  • Supports Meridian* voice mail applications, computer telephony integration (CTI), call centres of up to 1,200 agents, and multimedia integration of voice communications, fax, email, and video.
  • Supports up to 240 Meridian Companion* portable handsets for total workplace mobility.
  • Meridian digital telephones bring all the features and functions of the Meridian communications system to your desktop and are available in a variety of models to suit specific tasks.
  • Opens lines of communication among your employees around the neighborhood or around the world, unifying your network with lower long-distance costs.
  • Modular design is compact, and allows for seamless expansion from 20 to 16,000 lines while retaining up to 90% of your investment

Future Investment with PBX

When choosing Meridian 1 PBX you are choosing an Evergreen solution by insuring today's investment will meet tomorrows expectations. This is made easy with IP Telephony and Meridian 1 PBX, here's how:

  • Inserting ITG (Internet Telephony Gateway) will Internet enable your PBX, leading to the convergence of your voice and data network.
  • Internet enabling your PBX will also reduces communication and support costs through the convergence of your voice and data networks

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