Industry solutions
Government
Connecting Government, Communities and Citizens
TELUS can help governments transform how they operate and serve their constituents by helping address increasing demands from citizens, government agencies, employees, budget constraints, competing priorities and economic realities. The result is a greater emphasis on public privacy, security and safety.
Enhancing Worker Productivity/Performance
Key Challenge
- Automate public health and safety inspections in order to improve the speed and accuracy of data collection, reduce costs, and improve public safety.
- Demand for improved employee mobility and productivity requiring secure mobile public sector applications supported by increased bandwidth
- An aging resource pool and a resulting requirement to utilize technology and innovative techniques to provide new resources with the appropriate knowledge and support
Our Solutions
Mobile Inspection Solutions for Public Sector
Call Centre Anywhere
High Performance Workforce Solutions
Anytime, anywhere citizen and business access
Key Challenge
- Connecting citizens to government services quickly and easily, through enhanced service delivery and online accessibility
Our Solutions
311 with TELUS
Integrated Contact Center Solutions
Protecting Citizen Information
Key Challenges
- Ensuring public and government data security and recovery
- Ensuring reliable access to critical applications, systems, and information in an emergency or crisis
- Protecting constituents and communities with emergency management and response solutions
Our Solutions
Security Consulting
Managed Security
Business Continuity & Disaster Recovery
Enhancing collaboration across government
Key Challenge
More effectively utilizing taxpayer dollars through:
- streamlining operational processes
- better technology management and integration
- leveraging converged data/voice solutions
- enabling better time management and collaboration for employees
Our Solutions
Web, Video and Audio Conferencing
eGovernment Infrastructure
Key Challenge
More effectively utilizing taxpayer dollars through:
- streamlining operational processes
- better technology management and integration
- leveraging converged data/voice solutions
- enabling better time management and collaboration for employees
Our Solutions
IP Networks
Managed Desktop
IP Telephony
Safety and Emergency Management
Key Challenges
- Ensuring employee safety and compliance with safety compliance regimes
- Providing critical infrastructure safeguards that ensure continued business operations
- Protecting public safety and the environment with automated emergency messaging
Our Solutions
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Awards
TELUS named Public Sector Partner of the Year by Cisco.
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Knowledge worker's whitepaper
Knowledge workers are an important and growing segment of the workforce. Information and communication technologies (ICT) play a key role in improving knowledge worker performance, satisfaction and engagement. Request our whitepaper today, and gain insight into how your organization can leverage ICT to increase knowledge worker performance – both for the benefit of your organization and the employees themselves.
Business Value of Integrated Communications
Maximize the business value of your communications solutions by taking a free online assessment. Download the IDC whitepaper, Enhancing ICT Business Value in the Public Sector. A best practices guide to realizing ICT Business Value in the public sector, using the Business Value of Integrated Communications (BVIC) model.
Success Stories
Government related links
Articles of interest
Anytime, anywhere
classes and meetings
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Speeding the route to vehicle safety
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The city is talking: Why governments are choosing Voice over IP