Unified Communications Options

At TELUS, we understand that it can be challenging to decide which communications solutions are right for
your business.

See the options available for each of the Migrate, Unify and Stimulate phases of the Unified Communications Roadmap.

Do any of these statements apply to you?

You have employees that are geographically dispersed and need to enhance their ability to share information
A high percentage of your workforce is at or near retirement age and you need to adapt your organization to the demands of the knowledge worker.
You have multiple networks which are challenging to maintain
Your telephony system isn't evolving to meet new business needs
Your existing equipment does not serve the needs of remote and mobile workers
Your documentation (ie training material, important meetings details, traditional and digital content) is not stored in a common place nor is easily searchable by employees.

Our Solutions – Migrate Phase

Do any of these statements apply to you?

You manage with time sensitive decisions on a daily basis?
There a need to communicate the same information to many people
You have trouble finding your material in a timely manner
You need to flexibility to work in the office, at home or in transit
You do not have a single directory for provisioning and management of IP services
Your workers have to use multiple communication methods to try to reach each other (phone, e-mail, Instant messaging)
Time is lost through "human latency" in decision making
You want workers to be able to communicate with a person or group through multiple modes simultaneously (such as voice and video)?
You need to be able to control who can view a co-worker’s availability or who can Instant Message a contact
Workers currently have to use separate tools depending on where they are, such as in the office or on a mobile device or from a remote location (without corporate network connectivity)
Workers need to update their availability while they are out of the office Mobile users need to securely participate in the IM system when they are not connected to the corporate network
Remote or mobile users lose access to their contacts, the corporate directory, e-mail, and faxes
Workers need a way to record web conferences for later playback or archival
Workers have to stop what they are doing and go to a directory to look up a person’s phone number, or switch to a separate application to see if a co-worker is currently available

Our Solutions – Unify Phase

Do any of these statements apply to you?

You could benefit from a closer relationship with suppliers and customers

You wish there was a way to add presence, and the associated communication capabilities in business applications that you use every day?
It be easier for you to train users on new functionality (video conferencing) if it was part of programs / tools they already know

Our Solutions - Premium

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Let TELUS bring real life solutions to your desktop with the TELUS Innovation Experience.

See the Unified Communications demos and more in our online world.