High Performance knowledge workers

A key to business and government success in the 21st century.

Unprecedented demographic change, globalization and the increased importance of knowledge-based activities within the developed world will drive the continued adoption of new and existing information and communications technologies (ICT) by businesses and governments.

At TELUS, we take pride in being ‘experts’ on the business value of communications. This is why we want to introduce you to research we have been conducting regarding the increased relevance of the ‘knowledge worker’ - those workers employed in jobs that require complex interactions with other people, a high level of judgment and "tacit" knowledge.

Organizations today are facing both opportunities and challenges in recruiting, developing, training, and supporting this important and growing segment of the workforce.

It is TELUS’ contention that information and communication technologies (ICT) play a key role in improving knowledge worker performance, satisfaction and engagement.

Request our whitepaper today, and gain insight into how your organization can leverage ICT to increase knowledge worker performance – both for the benefit of your organization and the employees themselves.