Industry solutions
Contact Centre Consulting Services
Your contact centre is about more than answering the phone. TELUS can help you transform your call centre into a valuable corporate asset by reviewing your current situation and providing ways to improve the performance of your systems, processes and staff.
Contact Centre Consulting
Our Contact Centre experts can work with you at any stage – from initial set-up onward to transform your contact centre into a strategic asset.
Agent Performance Optimization
Manage and optimize the performance of your contact centre with this suite of applications to evaluate, schedule and train your resources.
What's right for my business?
Know what you want to achieve, but aren’t sure how to get there? TELUS offers guidance on choosing the right solutions for where you are now and where you want to be in the future.
Find out moreFor information or to order
For more information about solutions for business, contact your TELUS Account Executive or for an introduction to an Account Executive, call 1-877-520-1212 .