Industry solutions
TELUS Unified Communications
The "make my phones,
e.mail, Internet,
videoconference...
all work
together" solution.
What does Unified Communications include?
Unified Communications is a term increasingly used to describe the continued evolution of communications technology. Simply put, it’s about making multiple types of communication tools work better together and work the way you want it to work.
Three concepts are intrinsic to unified communications:
- Productivity which results from leveraging the integration between technology and business processes.
- Ubiquity which describes the ability to access information anytime, anywhere to provide services to customers.
- Integration which has several meanings but most critically refers to technology that is “designed in” to your business strategy and processes, making them more efficient and effective.
The integration of communications solutions with business processes is happening in new and more powerful ways
At TELUS, we have been helping our customers understand these changes, not in terms of the hypothetical, but in terms of three very real and connected levels of convergence: voice & data and mobile & wireline, and IT-Telecom.
TELUS is uniquely positioned to unify and simplify communications using integrated solutions that are aligned with future network evolution, leveraging our deep partner relationships, consultative staged approach and industry specific expertise.
What’s right for my business?
Guidance on choosing the right solutions for where you are and where you want to be.
Unified Communications options
For information or to order
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How can I do it better?
Lessons about Unified Communications from the TELUS Business Value Assessment Link to BVIC content
The TELUS Unified Communications Roadmap
To help businesses plan towards Unified Communications, TELUS has developed a roadmap.
Demo
See what's possible for your business with Unified Communications? View demos
Online Assessment
Assess the business value of your IT project and learn what you can do differently tomorrow to get the most from your investment. Complete your assessment today in just 20 minutes. link to BVIC