Mobile Workforce Solutions provides secure, reliable connections to corporate systems for information access, communication and collaboration.  Mobile employees can address customer requests immediately, improving service in the field and accelerating the sales cycle.

• Provide a differentiated customer experience in all areas of financial services including insurance, mortgages and investments
• Capture information electronically at the source and connect in real time with corporate systems
• Expedite the sales cycle and revenue booking with the ability to create and send quotes directly from the field

Key Features and Benefits

For mobile workers, time is money.  So having access to corporate systems and applications in the field eliminates wasted time traveling to the office.  It also reduces the errors prevalent when entering data from paper forms commonly used in the field.  The result is better, more immediate customer service and improved levels of productivity.

• Leverage the TELUS Wireless High Speed (EVDO) network, mobile applications, devices, security and collaboration solutions
• Extend corporate applications to mobile devices to reduce travel time and the retyping of paper forms
• Collaborate with subject matter experts at the office to address in-field customer inquiries
• Sign and send contracts digitally from the field, reducing paper and administration cycles

Regardless of the scope of the solution you require, TELUS offers customized yet flexible mobile worker solutions that leverage your existing mobile device and network investments.