Emergency Management Operating System: Uses the TELUS Geomatics information system, incident logging software and a notification service, all integrated into a Web-based geospatial viewer that can be used wherever there’s an Internet connection. Additional wireless applications can enable your field personnel to have their emergency plans available on their wireless devices, eliminating paper documents on desks. Wherever your key people are, they can quickly be notified of and respond to emergency situations, and communicate using secure collaboration tools.

Emergency Response Support: Provides real-time telecom support to mission-critical teams involved in responding to and recovering from major threats. If network voice and high-speed data communications are down, TELUS Satellite and Cellular on Light Trucks (SATCOLTs) and rapid-deploy handset inventories can replace these systems anywhere in Canada, even where the terrain is challenging. TELUS has highly experienced emergency-response professionals who provide 24x7 response.

Emergency Operations Centre (EOC) technology infrastructure: Includes all the telecom and IT infrastructure solutions required to support your EOC environment: wired and wireless networks, voice and data hardware, specialized software applications, back-up, redundancy and security solutions. TELUS delivers a complete technology solution, including management, so your EOC is fully equipped, secure and ready to go when you need it.

Critical Wireless Networks: Available, reliable and secure mobile communications are key in any emergency. TELUS provides voice and data wireless networks and services that enable responders to connect and share vital information, both every day and during a crisis.

Interoperability amongst multiple responders and agencies is crucial to enabling the best response. TELUS can integrate disparate radio, spectrum, and trunked network communications technologies by providing voice ‘gateways’. Using these gateways, radio channels can be set up to allow various responders to talk to each other over a wide variety of transceivers and legacy radio technologies.

TELUS also enables reliable and secure access to critical information through a range of leading-edge wireless data solutions, including high-speed EVDO/1X, iDEN, high-bandwidth hotspots and private 802.11. With a TELUS multi-network data access (MNDA) solution, you can tie them all together into a powerful network of networks, even adding other public or private networks.

These services provide secure end-to-end mobile access to critical data applications, seamless cross-network / cross-border roaming with application session persistence, better network performance with advanced data compression, and full control of communication security (up to 256 AES encryption with FIPS certification).