Prepare, respond and recover with a single system

Effective emergency management is a direct result of how prepared you are, how you respond and how you recover.  TELUS can help you improve preparedness and response/notification effectiveness with Emergency Management solutions.  Our solution integrates a proprietary Emergency Management Operating System (EMOS) with an Incident Logging System.  The result is a single, fully managed system that addresses every phase of an emergency – mitigation, preparation, response and recovery.

• Implement multi-phase crisis management with real time and collaborative capabilities.
• Leverage a wide array of tools including TELUS GeoExplorer for web-based mapping, contact management, Interactive Voice Response (IVR), notification tools, incident management software and customized reporting.

Key Features and Benefits

In the event of an emergency, having the ability to share information between responders and key stakeholders is essential.  The TELUS Emergency Management solution offers a web-based incident management system that enables operations centres to collaborate and share information with police, fire and ambulance and hospitals.  EMOS enables your emergency team to collect vital information and share it with the professionals who will help you to control the situation and restore normalcy.

• Gather, analyze and distribute information across multiple agencies, jurisdictions and groups
• Share information including mapped disaster zones and emergency routes
• Contact affected residents by phone with IVR and share call status with responder agencies for required personal follow up

Security

All of TELUS’ Emergency Management applications reside in a state-of-the-art Internet Data Centre for maximum security and reliability.