How to Order


Have a question or ready to order? We aim to respond within two business days.

Request sales callback


Cloud Phone Systems

TELUS Cloud Collaboration


Give your employees more — and better — ways to connect, collaborate, and be productive, with the latest Cisco applications and services. Choose a flexible package based on your business needs, and avoid the cost and complexity of running your own on-site system.

Key features

  • As a Cisco Gold partner, get TELUS support 24/7 from fully trained Cisco agents.
  • Protect your business with a world-class end-to-end solution, designed around an advanced foundation of security, privacy and reliability.
  • Share desktops and collaborate in real time, quickly and conveniently.


Video conferencing Talk face-to-face from anywhere (from your computer or most devices)
softphone Get Unified Collaboration features on your PC through a desktop Softphone, which comes with an intuitive interface, integrated directories, and more.
Number of 
devices Connect your device(s) of choice: desk phone, tablet, smartphone, etc. The advanced package lets you connect up to 10 devices. 1 1 10

All plans include:

Improved business resiliency

Gain application and network redundancy with your services in two geographically-resilient data centres. Your TELUS Cloud Collaboration solution is automatically backed up in our state-of-the art Canadian Super Data Centres.

Desktop and mobile app access

Use the TELUS Cloud Collaboration app for voice and video on any computer, Android, or Apple device, and access your TELUS Cloud Collaboration capabilities from nearly anywhere.

Rapid deployment & self-care

Add/delete users and deploy new applications, messaging, and other features instantly across your organization. Plus, allows users to manage their own passwords, forward calls, and add additional devices, reducing burden on your IT department.

Service & 24/7 support

Our VITILcare Cloud Service¹ provides you with support and maintenance services that facilitate improved fulfillment, self-care, and quality assurance. Get support for your TELUS Cloud Collaboration solution any time you need it, remotely or onsite.

Instant message & presence

See who is online, the device they’re using, and their status at any time. Connect instantly with colleagues and improve collaboration — especially between employees who are far apart.

Call control & integrated messaging

Easily switch calls between mobile and office phones, and conference in more people. Plus, access one message box for voicemail, email, and text messaging from your computer, mobile phone, or office phone.

Features & Benefits

Protect business continuity

Two geo-resilient data centres support your solution and ensure application and network resiliency for your peace of mind. Voice routers, configured by TELUS at each of your business sites, will redirect calls should your Internet connection ever go down, assuring you of business continuity despite unforeseen circumstances.

Boost productivity

With Presence and Instant Connect, WebEx Meeting Centre, audio and video conferencing services included, your employees can be more productive and work together wherever they are, with no need to travel. With VITILcare Cloud support and maintenance services included, managing all your communications is simple and your IT resources are free to focus on your core business.

Update technology

Using the cloud reduces risk and simplifies management, allowing you to ramp up fast while deploying across multiple users and sites, and your solution is always current.

Manage costs

Choosing TELUS Cloud Collaboration means lower upfront costs and a predictable monthly fee per user for your subscription, simplifying accounting and freeing your capital to invest in your business.

Inside Cloud Collaboration

Find out how TELUS Cloud Collaboration can help your business become more efficient.


1. VITILcare Cloud support and maintenance services apply on the TELUS Managed Router/Premise Gateway only - additional charges apply for support & maintenance on LAN and phone sets)

Tell us what you think It's in our nature to listen. As continues to evolve, we'd love to hear more from you.