This article will guide you on how to add extension numbers to your forwarding number.
Log in to your RingCentral online account.
Click Settings > My Settings.
Click Call Handling & Forwarding.
Click User Hours or After Hours, depending on your preference.
NOTE: The User Hours and After Hours option will only appear if your Hours of Operation is not set to 24 hours.
Enter your forwarding numbers in the fields provided.
NOTE: You can also set the first ring to your Softphone and smartphone by turning it On.
NOTE: If your forwarding number has an extension, add star (*) + Extension #.
IMPORTANT: The format should be Phone # + * + Extension #. In this example, we used 8575551234*9.
NOTE: You can only forward a call to a RingCentral extension that has a DigitalLine.
Once done, click Save to retain changes.
To check if the forwarding rule is implemented, try doing a test call.