Billing & Account

How to Pay Your TELUS Mobility Bill

You can pay your TELUS bill using one of the following methods:

One Time Payment

Make a one-time payment

  1. Log in to your TELUS account. Register if you don't have one.
  2. Click the Billing tab.
  3. Click Pay your bill.
  4. Type your payment amount and credit card details.
  5. Click Continue.
  6. Click Confirm.

Your one-time payment is made.

Pre-authorized Payments

You can make monthly pre-authorized payments toward your TELUS bill with a valid credit card or chequing account issued by a Canadian bank or financial institution. To set up monthly pre-authorized payments, do the following.

  1. Log in to your TELUS account. Register if you don't have one.
  2. Click the Billing tab.
  3. Click Pre-authorized payments.
  4. Click Set up pre-authorized payment.
  5. Select on of the following:
    1. Credit Card
    2. Chequing account
  6. Type your account details. When you're finished, click Continue.
  7. Review your information. If it's correct, click Confirm .

Pre-authorized payments are set up on your account and will take effect with your next bill.

Online Banking

You can make payments through your banking institutions online banking system.

AccountsAccount DescriptionAccount Number
TELUS MobilityMobility Accounts8 digits
TELUS Communications Business Accounts10 digits
TELUS QuebecBusiness Accounts in Quebec only 16 digits


You can mail your payment to TELUS. Write your TELUS account number on your cheque or money order payment and include the remittance slip from your invoice. All TELUS Mobility payments can be mailed to the following address:

TELUS Mobility

PO Box 8950

Stn Terminal

Vancouver BC

V6B 3C3

NOTE: When mailing your payment, allow two weeks for processing.

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