Billing & Account

Update your information

You can update or change your billing address and your registered email address online.

Update your billing address

  1. Log in to your TELUS account. Register if you don't have one.
  2. Click the Account tab.
  3. Click Change address.
  4. Type the desired updates to your address.
  5. Click Confirm.
  6. Review your changes, then select when you would like your changes to take effect.
  7. When you're finished, click Submit

Update your email address

You can update your account so e.Bill notifications are sent to a different email address:

  1. Log in to your TELUS account. Register if you don't have one.
  2. Click your Account #.
  3. From the Billing method section, click Update.
  4. In the e.Bill email address box, clear the existing email address.
  5. Type the desired email address.
  6. Click Update.
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