FAQ

Business Phone Line - Access Codes

Download this guide to all access codes for your TELUS business phone line features such as voice mail, call forwarding and call block.

Calling Feature Access Code Deactivation Code

Advanced Call Forwarding

N/A

N/A

Anonymous Call Block (Alberta)

*87 (1177)

*87 (1187)

Automatic/Line Blocking

N/A

*82

Busy Call Return

*66

*86

Busy Call Return In-Session Activation Prompt

*

DMS100 - *02

GTD5 - *04

*03/per call

*02/all calls

*02/all calls

Call Forward No Answer

*92

*93

Call Forward to Voice Mail

*90 for CF Busy

*92 for CF No Answer

*91 for Busy

*93 for No Answer

Call Forwarding Fixed

*79 GTD5

79# 5ESS

*72 DMS 100

*73 GTD5/DMS100

73# 5ESS

Call Forwarding Variable

*72

(BC – 73# 5ESS & DMS10)

*73

(BC – 73# 5ESS & DMS 10)

Call Gate

N/A

N/A

Call Return

*69

*89

Call Screen

*60

'1' ON - '0' OFF (GTD5)
'3' ON - '3' OFF (DMS100/5ESS)

Call Trace

*57

Call Waiting

Depress the receiver or link button

Cancel Call Waiting *70

Per Call Blocking

*57 (1167)

Voice Mail:

Call Forwarding Busy

Call Forwarding No Answer

Change Number of Rings

*90 for CF Busy

*92 for CF No Answer

*94 (set 2-9 rings)

*91 for CF Busy
* 93 for CF No Answer

Voice Mail Easy Access

*98

From home - *98

Remote Access – your 10 digit personal voice mail access code

Voice Mail – Message Monitor

*95

*95

Voice Mail – Toll Saver

`*97

*97 DMS100
*96 GTD5

3-Way Calling

Depress the receiver

Hang up

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