FAQ

US Travel: 3G and 4G coverage

3G

You can travel to the US and use your phone or smartphone in over 230 cities.

What you need to know

  • Service is available for TELUS 3G customers on the 3G, 1X and EVDO networks.
  • Calling minutes, messages or data used in the US are separate from your monthly rate plan and will not be deducted from your regular monthly allotment.
  • Coverage varies in the US and can depend on your phone or smartphone, and its software version. Learn more about how to update your roaming software.
  • US Travel is not available to TELUS Prepaid subscribers at this time.
  • Adding a Travel Pass is quick and easy. Send a text message with the word SAVE to 7626.

4G

What you need to know

  • Service is available to TELUS 4G customers on the HSPA+/HSPA, GSM/EDGE and LTE networks.
  • Calling minutes, messages or data used in the US are separate from your monthly rate plane and will not be deducted from your regular monthly allotment.
  • US Travel is not available to TELUS Prepaid subscribers at this time.
  • Adding a Travel Pass is quick and easy. Send a text message with the word SAVE to 7626.
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