Q. What is TELUS VITILcare Cloud?
A. The Information Technology Infrastructure Library (ITIL) is a set of best-in-class practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. TELUS VITILcare Cloud integrates ITIL processes and practices to promise you maximum uptime of your TELUS Cloud Collaboration service, and access to specialized expertise for support and issue resolution so your own IT resources can focus on your core business.