NOTE: Log in to your RingCentral online account as administrator to configure the following settings.
Log in to your RingCentral online account.
Go To Settings.
Click on My Settings.
Click on Outbound Fax Settings.
Under Outbound Fax Settings, you will see a field where you can enter your company name that will be used by the auto-receptionist in greeting. This can also be used for the fax cover page info.
Enter your desired Company Name.
NOTE: The auto receptionist would only read the company name, the default greeting would still be played but reading out your company name only. If you wish to change the entire greeting, you need to customize your greeting.