Messages and Notifications
You can set up the department or the extension’s voicemail greeting, assign an extension or user as the message recipient, and modify notification settings.
Users can set up their Voicemail Greeting and, if more than one recipient is assigned by the Administrator to receive the message, determine the recipient of their Voicemail messages.
Account Administrators can set up the department or the extension’s voicemail greeting, assign an extension or user as the message recipient, and modify notification settings.
You can use the system default voicemail greeting or upload a custom greeting by recording over the phone or importing.
You can choose which extension mailbox will receive the voice mail messages for the department.
NOTE: Only account Administrators can change this option
Notify users with email alerts or text messages when they receive a voicemail message, fax, missed call or the status of their fax transmission results.
Need more support?
For billing and account queries, call us on 1-844-626-6638, 8am - 5pm local time (Monday to Friday). Key in your Business Connect number to reach our dedicated support team.
To add/change services, request a call back and we'll get back to you within 1 business day
For technical support (issues and repairs) call 1-844-626-6638 24/7