How-To

Phone - Details - Phone Details

See related articles below:

This section will provides you details of your Phone. Here you can:

  • Phone Nickname - This is where you can change the phone's listed name on the account for identification.
  • Change Number - This is where you can change the direct number of the DigitalLine.
  • Bandwidth usage - This is where you can change the Bandwidth usage of your phones to better improve your call quality.
  • Assigned to field- This is where you can assign your phone to a different extension.
  • Change Phone - This is where you can change an IP Phone to a SoftPhone, an existing phone or an unassigned phone.
  • Remove Line - Remove the DigitalLine from the phone.
  • E911 address Dialing Address - This is where you can change the E911 address registered on your phone.

Need more support?

For billing and account queries, call us on 1-866-558-2273, 8am - 5pm local time (Monday to Friday). Key in your Business Connect number to reach our dedicated support team.

To add/change services, request a call back and we'll get back to you within 1 business day

For technical support (issues and repairs) call 1-866-558-2273 24/7

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