This section allows you to add direct numbers and phones. You can also find the extension's Conference details, Presence and Intercom feature.
- Add Phone - This is the section where you can add or delete TELUS Business Connect™ phones or your own phones assigned to TELUS Business Connect™ to be used for inbound and outbound calling.
- Presence feature - The Presence feature enables you to detect the phone status of your colleagues and display on your desk phones. Whether using your desk phone, smartphone or
TELUS Business Connect™ Softphone, you can also share your presence status as available, busy or on hold with your admins or colleagues.
- Conference feature - Conference calling is a new TELUS Business Connect™ feature for customers. This will enable you to setup and join conference calls anytime, anywhere. Each TELUS Business Connect™ customer will receive a unique conference bridge number and every user has individual access codes to host a conference.
Need more support?
For billing and account queries, call us on 1-844-626-6638, 8am - 5pm local time (Monday to Friday). Key in your Business Connect number to reach our dedicated support team.
To add/change services, request a call back and we'll get back to you within 1 business day
For technical support (issues and repairs) call 1-844-626-6638 24/7