How-To

HTC One™ - How to set up or delete an email account on your smartphone

Set up an existing Gmail account

If you are using a Google Gmail account, follow these steps.

  1. From the Home screen, swipe down from the top edge of the screen.
  2. Tap Settings at the top right corner.
  3. Select Accounts & sync.
  4. Tap the + sign at the top right of your screen.
  5. Tap Google.
  6. Tap Existing.
  7. Type your Gmail email address.
  8. Type your Gmail password.
  9. Tap Enter.
  10. Tap OK.
  11. Tap Not now.
  12. Keep the Keep this phone backed up with my Google Account box checked.
  13. Tap the right arrow.
  14. Your Gmail account is set up on your smartphone.

To set up a new Gmail account

If you do not have a Gmail account but would like to create one for use on your smartphone, follow these steps.

  1. From the Home screen, swipe down from the top edge of the screen.
  2. Tap Settings at the top right corner.
  3. Select Accounts & sync.
  4. Tap the + sign at the top right of your screen.
  5. Tap Google.
  6. Tap New and follow the onscreen instructions.
  7. Your new Gmail account is created.

Set up a personal email account

Before you begin, you'll need to know the specific incoming (POP or IMAP) and outgoing (SMTP) server settings for your email account.

From the Home screen, swipe down from the top edge of the screen.

  1. Tap Settings at the top right corner.
  2. Select Accounts & sync.
  3. Tap the + sign at the top right of your screen.
  4. Select Mail.
  5. Type your email address and password.
  6. Tap Next.
    NOTE: If your smartphone can't automatically set up your email account, you'll have to set it up manually.
  7. Select the Protocol (POP or IMAP).
  8. Verify your Email Address and Username.
  9. The Password should already be entered. If it is not, enter it.
  10. Type your POP3 or IMAP server name. Consult our list of popular email server providers.
  11. Select the Security type. Typically this should be set to None.
  12. Tap Next. The Outgoing server settings screen is displayed.
  13. Verify your Username.
  14. The Password should already be entered. If it is not, enter it.
  15. Type the SMTP server. Consult our list of popular email server providers.
  16. Select the Security type. Typically this should be set to None.
  17. Tap Next.
  18. Type an Account name.
  19. Type Your name. This is the name that is displayed to recipients of your sent email.
  20. Tap Finish Setup.
  21. Your email account is set up.

Delete an email account

You can delete unused or unwanted email accounts from your smartphone. Deleting unused or unwanted email accounts can reduce your monthly data usage, and allow your smartphone to run more efficiently.

NOTE: If you are using a corporate smartphone, your corporate network security settings may not allow you to delete email accounts. Contact your corporate network administrator for further assistance.

  1. From the Home screen, swipe down from the top edge of the screen.
  2. Tap Settings at the top right corner.
  3. Select Account & sync.
  4. Select the type of account to be deleted.
  5. Tap the desired email address. The Account settings screen is displayed.
  6. Tap Menu at the top right corner of the screen.
  7. Select Remove.
  8. Tap Remove account.
  9. Your email account is deleted from your smartphone
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