How-To

iPhone 5c - How to transfer content to your new iPhone through iTunes

Step-by-step how to(s), demos and videos – everything you need to get the most from your Apple iPhone 5c.

Getting started

Download the latest version of iTunes before proceeding to the next steps. To check for updates, do the following:

  1. Launch iTunes.
  2. Click the Help menu.
  3. Select Check for Updates.
  4. If an update is available, follow the on-screen instructions to update your software.

Back up your original iPhone

iTunes can backup your iPhone by connecting the device to a MAC or PC with a USB cable. Ensure iCloud is turned off on your iPhone.

  1. Connect your original iPhone to a MAC or PC using a USB cable.
  2. Launch iTunes on your computer.
  3. Right-click or Control-click your iPhone.
  4. Select Back Up.
  5. Your iPhone backs up through iTunes.

Restore from an iTunes backup

You can restore content to your new iPhone from the backup stored in iTunes.

  1. Connect the new iPhone to a MAC or PC using a USB cable.
  2. Launch iTunes.
  3. iTunes will ask if you would like to restore from a backup.
  4. Select the most recent backup.
  5. Select Restore.
  6. Once settings are restored, your purchased music, TV shows, apps, books, Camera Roll, and other content will download.
Tell us what you think It's in our nature to listen. As TELUS.com/business continues to evolve, we'd love to hear more from you.