How-To

Nokia® Lumia 1020 - How to manage your data usage and avoid additional charges

To get the most out of your rate plan or data add-on, you can manage data usage on your Windows smartphone, and avoid unexpected data charges.

What you need to know

  • Visit http://mobile.telus.com to access current data usage information directly from your smartphone. Log in using your TELUS account username and password.
  • Use the TELUS Data Calculator to estimate your usage and choose the appropriate rate plan.
  • Applications running in the background continue to transmit data without any type of notification.
  • Internet activities such as streaming content will consume a significant amount of data. Examples are Social Networking apps, Location Bases Services (GPS), Push Email, Over the Air application updates, News and Weather apps, and streaming audio applications.

Track your data usage

Using your smartphone

You can track your data usage directly from your smartphone if you have an existing TELUS online account. Register if you don't have one.

Your total data usage during the current bill cycle is displayed. If you do not know how much data is included in your rate plan, select Rate Plan Details to see a list of included services.

Using your computer

  • Launch your Web browser.
  • Log in to your TELUS account. Register if you don't have one.
  • Click the Usage tab.
  • Click the Data usage tab.
  • Select the desired time period.
  • Click View.

Your total data usage for the current bill cycle is displayed in megabytes.

Enable data usage notifications

You can set up data usage notifications and receive text messages when you reach specific data usage thresholds with most TELUS rate plans and data add-ons.

NOTE: If you have a Voice and Data Flex plan, or Data Flex Add-on, data usage notifications are automatically enabled on your account and do not need to be set up.

You can receive up to 4 text message notifications at:

75% of your monthly data allotment

95% of your monthly data allotment

*$10 of overage/pay-per-use charge

*$50 of overage/pay-per-use charge

* Notifications aren't applicable to Cost Assure, Mobile High Speed Flex Plan, Data Pooling, Data Sharing Rate Plan or data add-ons.

To enable data usage notifications, do the following.

From your computer, launch your Web browser.

  1. Log in to your TELUS account. Register if you don't have one.
  2. Click the Usage tab.
  3. Click Data Notification.
  4. Select ON.
  5. Click Update.
    NOTE: Some plans are not eligible to receive TELUS Data Usage Notifications.

Connect to a Wi-Fi network

You can connect to an available Wi-Fi network and minimize the consumption of data included with your rate plan or data add-on. Using a Wi-Fi connection is recommended when you're downloading multimedia files such as music and video.

  1. From the Home screen, swipe the screen to the left.
  2. Select Settings.
  3. Select Wi-Fi.
  4. Turn On Wi-Fi. The phone scans for available wireless networks and displays their names and security settings (Open network or Secured). If you have connected to one of these networks in the past, your phone will connect to that one automatically.
  5. Select a network, then:
    1. If the network is open, simply select it. You are automatically connected to the network.
    2. If the network is Secured, type the network password, then tap done.
  6. The desired Wi-Fi network appears as Connected on your smartphone.
  7. Your smartphone is connected to a Wi-Fi network.

Turn off Internet sharing

You can turn off Portable Wi-Fi hotspot when you're not using it. Do the following.

  1. From the Home screen, swipe the screen to the left.
  2. Select Settings.
  3. Select internet sharing.
  4. Toggle Sharing to Off.
  5. Internet sharing is turned off.

Turn off data services

You can turn off data services on your smartphone to prevent data usage. Turning off data services disables features such as email, Web browsing, and social networking apps such as Facebook on your smartphone. You can still place and receive calls, and use text messaging services.

  1. From the Home screen, swipe the screen to the left.
  2. Select Settings.
  3. Select mobile network.
  4. Select Off in the Data connection drop-down menu.
  5. Data services are turned off.
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