How-To

Samsung Galaxy S III™ - How to reset your voice mail password

Using your smartphone

Follow the steps below to reset your voice mail password using your smartphone.

  1. Speed-dial 1 or dial your 10-digit mobile phone number.
  2. Type your password when prompted.
  3. Tap 4 for Personal Options.
  4. Tap 2 for Administrative Options.
  5. Tap 1 for Password Options.
  6. Tap 1 to Change your Personal Password.
  7. Type your old password.
  8. Tap #.
  9. Type your new password.
  10. Tap # to confirm your new password.
  11. Your voice mail password is reset.

Using another phone

Follow the steps below to reset your voice mail password using another phone.

  1. From another phone, dial your mobile phone number. If you're outside your local calling area, be sure to dial 1 before the 10-digit number.
  2. At any time during the greeting, tap * to go to the Main Menu.
  3. Type your old password.
  4. Tap 4 for Personal Options.
  5. Tap 2 for Administrative Options.
  6. Tap 1 for Password Options.
  7. Tap 1 to Change your Personal Password.
  8. Type your old password.
  9. Tap #.
  10. Type your new password.
  11. Tap # to confirm your new password.
  12. Your voice mail password is reset.
Tell us what you think It's in our nature to listen. As TELUS.com/business continues to evolve, we'd love to hear more from you.