Product Definitions

Messages and Notifications Overview

You can set up the department or the extension’s voicemail greeting, assign an extension or user as the message recipient, and modify notification settings.

You can set up the department or the extension’s voicemail greeting, assign an extension or user as the message recipient, and modify notification settings.

Features

Click on the article links below to know more about each feature.


• Voicemail Greeting
You can use the system default voicemail greeting or upload a custom greeting by recording over the phone or importing.

Customizing the user hours voicemail greeting of your extension
Changing the department hours messages and notification settings

[VIDEO] Setting Up a Holiday Voicemail Greeting


• Message Recipient
You can even choose which extension mailbox will receive the voice mail messages for the department.

NOTE: Only account Administrators can change this option

Changing an extension's user hours Message Delivery settings


• Notifications
Notify users with email alerts or text messages when they receive a voicemail message, fax, missed call or the status of their fax transmission results.

Changing the extension's Notification settings
Editing the notification settings of a department


For Departments

For Extensions

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