Troubleshooting

Sierra Wireless Aircard - Have multiple Watcher icons on desktop

Your computer has more than one Watcher icon on its desktop.

If you are using multiple mobile Internet keys on a single computer then it may be necessary to have this additional version of Watcher specifically for the Sierra Wireless AirCard 319U.

The correct Watcher version to use with the Sierra Wireless AirCard 319U is the one labeled Sierra Wireless AirCard Watcher.

Uninstall older versions of Watcher

If you are no longer using any other mobile Internet keys besides the Sierra Wireless AirCard 319U, you can uninstall previous versions of Watcher. Try the following.

Windows XP

  1. Click Start.
  2. Click Control Panel.
  3. Click Add or Remove Programs.
  4. Locate any versions of Watcher or Sierra Wireless which are not named Sierra Wireless AirCard Watcher and click Remove.
  5. Older versions of Watcher are uninstalled from your computer.

Windows Vista / 7

  1. Click Start.
  2. Click Control Panel.
  3. Click Programs.
  4. Click Programs & Features.
  5. Double-click any versions of Watcher or Sierra Wireless which are not named Sierra Wireless AirCard Watcher and click Uninstall.
  6. Older versions of Watcher are uninstalled from your computer.

Mac OS X

  1. Click Finder
  2. Click Applications.
  3. Click and hold any versions of Watcher or Sierra Wireless which are not named Sierra Wireless AirCard Watcher, then drag to Trash.
  4. Older versions of Watcher are uninstalled from your computer.
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